Contact Us Support@akaoriginal.com
FAQs
Each piece is crafted exclusively for you once your order is placed.
• Production: 2–5 business days
• U.S. Shipping: 3–7 business days
Estimated delivery time is 5–12 business days. During peak seasons, please allow slight extensions in production time as we maintain our quality standards. You will receive tracking details as soon as your order ships.
As each item is made-to-order, we do not offer returns or exchanges for sizing issues or change of mind. However, if your piece arrives damaged, misprinted, or defective, please contact us within 7 days of delivery with clear photos. We will gladly replace the item at no additional cost. Your satisfaction and experience with our brand are extremely important to us.
Because production begins shortly after purchase, changes or cancellations must be requested within 2 hours of placing your order.
After this window, your order is considered in production and cannot be altered.
We offer standard U.S. shipping for $4.99. Orders over $75 qualify for free shipping.
Shipping costs are displayed at checkout before payment is completed.
Yes. Once your order leaves our facility, you will receive a confirmation email with tracking information.
Please allow 24–48 hours for tracking updates to appear in the carrier’s system.